A Good Design solves business problems, problems of scale, complexity, robustness, performance and experience. Smits Consulting leverages design as a key capability to solve your business problems.

At Smits Consulting we look at multi-channel customer engagement as an experience design problem. We bring diverse skills and capabilities to help develop a consistent, contextual and convenient experience to your customer, across the various channels/touch-points they interact with your brand on. Whether it is online, social, mobile or search, we help optimize your efforts to maximize returns on your marketing investment.

At Smits Consulting, we bring differentiated capabilities in designing your digital footprint.

Our Design studio helps you develop smart websites, mobile apps and application interfaces. It benchmarks them for user experience and usability, and turns clicks into sales! We also bring the capability to create your brand identity through logos, posters, brochures, flyers and print material.

Our design philosophy is simple, functional and to a degree minimalist. Your digital presence defines how your brand interacts and engages with your customers, and other stakeholders. We help you build it with your brand values in mind.

Experience design, in our understanding is not limited to marketing. A well designed onboarding plan for example goes a long way in establishing a positive relationship with a new recruit; same is true for an interaction with your firm's analysts or shareholders.

At Smits Consulting we help design superior experience for your firm's key stakeholders.

» Yes we do reports development, data models, ETL etc.

» Yes we know Cognos, BO, Spotfire, Tableau, Microstrategy, Qlikview etc.

» Yes we do BI tool selections & strategy, data and integration architecture, information architecture.

» Yes we do data management strategies, standardization and metadata management, Big data.

» Yes we do advanced analytics using statistical modelling, data & text mining.

At Smits consulting, we realize that the success of your business intelligence efforts is dependent on much more...

Do you have all the data you need for your analysis? What is your data acquisition strategy? Is your data integration strategy limited to developing Enterprise Data warehouse? Is your data clean, valid... even when you combine pieces of information? Do you have a program to improve the quality of information? Is your organisational strategy to clean up data limited to appointing a data steward? Is BI and information management primarily an IT concern? Do you still do BI as projects? ... by waterfall method? Does senior management still get hand crafted presentations as the "gospel of truth"? Does middle management still print static reports for discussion and decision making?

At Smits Consulting, we understand best results are often when there is a healthy business-IT partnership in BI & analytics, when data is recognized as a corporate asset and organisation structures and processes reflect that, when information is visualized in a way it highlights key insights on which decision are made, ... when analytics is a key input to developing better products, customer experiences, and business value for your shareholders.

At Smits consulting, we have experience of developing business differentiation through business intelligence solutions in Pharmaceuticals, Insurance, Banking, Telecom, e-commerce, etc.

Increased customer focus, global business' need for process innovation and intelligence, shorter business cycles and faster evolution of technologies drive today's business. Modern business thrives on new models, newer markets and unusual cross industry collaborations. New collaborations in new business models means every re-structuring, merger, acquisition or divestment requires information and data exchange, systems and technology harmonization.

At Smits Consulting, we bring together a team of senior strategic thinkers and leaders, business frameworks and models, to help you ride the change that the current business climate promises you. We help you understand and anticipate market needs and design solutions and strategies to take them to your customers and help them realize the value for themselves and their businesses.

A good strategy is just the start; it requires a lot of diligence, commitment and discipline to see a change through. At Smits Consulting we understand that the future of enterprises often is determined by the success in implementing large transformational changes. To enable that, we bring the required experience, expertise and thinking to make your programs successful.

The pace of change, need to create new products, services and markets implies, that an organization's technology, services and partner eco system needs to be nimble, robust and scalable to succeed. At Smits Consulting, we understand these imperatives and work with you to simplify your technology landscape, making it agile and flexible, adopt a service based approach towards information management, delivering higher customer satisfaction and putting in place a measurement framework to continue to innovate and improve.

We help organizations move beyond preferred suppliers and labor arbitrage in the O&O journey and unlock new value from their existing relationships. We help them set up the Right Sourcing model (Right cost, skill, quality and location).

At Smits Consulting, we realize that continuous learning is the key to survival and growth in today's business climate. Organizations need to invest in building a culture of learning and in building leadership and teams at all levels. Associates need to learn new skills and find new ways of collaboration and of being successful as a team.

In case you believe there is a need to assess yourselves, learn new skills, learn new ways of collaboration and opening dialogues, Smits Consulting can be a partner in your journey.

We bring to you programs which will help you

1) Develop goals that meet your aspirations

2) Develop leadership which is hands on, empathetic and truly transformational

3) Develop teams that will work cohesively to deliver

4) Develop processes and structures that make communication & collaboration simpler

5) Develop culture of continuous learning in the organization